Case Studies

QuipCheck™ and the crane hire industry

Tower cranes at sunset

Learn how QuipCheck™ is being used by crane operators and service technicians in the crane hire industry to undertake prestart checks, record service and maintenance work, track service intervals, manage rigging gear and assist with H&S compliance.

Not in the crane business? QuipCheck™ is fully customisable and inidividually tailored for every customer. Read on and consider how QuipCheck™ can work for your industry.

Sign in

Crane operators sign in to QuipCheck™ using their mobile device.

All operators have their own user account and are assigned an appropriate level of access depending upon their requirements. Once signed in the app remembers these credentials and sign-in is automatic. Because all operators use their own unique credentials, correct operator identification can be assured.

Select a crane

Operators select their crane from the list of available fleet.

A short list of "Recent plant" (the operator's previously-selected cranes) are listed at the top for quick access. All plant is grouped for easy access. Mobile cranes are further classified by type to assist with selection.

Select a form

Operators select from the list of available forms.

Forms are tailored to the type of crane. Some forms, such as a Daily Check, are not available unless a Weekly Check has been performed within 7 days (see example). The operator can view previous checks and issues found by other operators.

Submit the form

Checks are performed and form is completed.

For simplicity, QuipCheck™'s forms are all on a single page. The operator scrolls down the form undertaking checks as instructed and entering requested information. Default values for some information (such as rego expiry data) is provided for convenience.

Choosing "unacceptable" invites the operator to provide a comment and/or take a photo. Checks can be skipped (if allowed), or the operator can select "N/A" if available. When complete the operator presses "Submit". If the form can't be completed at this time the operator can choose to save the form for later completion.

Receive the PDF

The submitted form is received as a multi-page PDF document within seconds.

The PDF is sent to the operator's mobile device via email and Cc'd to his/her supervisor. Forms can be configured to be sent to additional recipients such as an office administrator and/or manager(s). Where issues or faults have been identified forms are Cc'd to the workshop manager.

Photos are included in the PDF but can be packaged up full-size in a separate PDF or as individual email attachments if required. All PDFs are stored securely and are available for downloading by supervisors from the QuipCheck™ web portal.

Review submitted forms

Checks received are reviewed in the web portal by supervisors.

Columns can be displayed, hidden or re-ordered as desired. Checks can be ordered or grouped by date/age, operator, plant, form (etc), and filtered in various ways. Elapsed time shows how long it took the operator to complete the form.

Elapsed time shows how long it took the operator to complete the form. Exclamation marks ( ) denote an issue or fault was reported (we call these "exceptions"). Generic forms such as timesheets and term hire dockets are also listed here.

Click on the icon to download the PDF file. The second PDF file contains a full-size version of photos (where required). The (disk) icon denotes a saved form that has not yet been submitted.

View previous checks

Previous checks by any user for the selected crane can be viewed by the operator.

The full history of checks for the selected crane is available to the operator from within the app. The operator can view any of the more recent checks with reported issues, or select "Display all previous checks" for the complete history.

Latest readings

View latest readings from within the app or web portal.

Service personnel with access to the Maintenance menu are able to view latest readings collated for each crane. Tap on the reading to view the source of the reading, whether that be the a check sheet or service log.

Any kind of reading can be independently tracked, including both upper and lower engine hours, KM by odometer and KM by hubodometer.

The QuipCheck™ web portal provides service personnel with the Latest readings report which tabulates all types of readings into one easy report.

Track service intervals

Scheduled service intervals are managed by service personnel.

All types of service intervals and schedules can be managed concurrently, from simple date-based schedules such as Vehicle Registrations or Inspection Certificates to complex service intervals such as Upper + Lower Engine Servicing and Road User Charges by Hubodometer.

The Crane service intervals report is provided to service personnel through the QuipCheck™ web portal. This tabulates all applicable service intervals and latest readings on a single report. In the example, both lower engine and upper engine 500 and 1000-hour service intervals are shown. A simple traffic light system illustrates upcoming and overdue services at-a-glance.

Record service logs

All crane service and maintenance records are available in the Service Log.

Service personnel with access to the Maintenance menu are able to record and review Service Logs for each crane. This is an electronic library of all work, service and maintenance performed on each crane.

Some service logs such as the 500-hour service are created automatically upon submission of the appropriate form; other service logs are added manually.

Service logs can have one or more attached documents as well as vehicle readings suited to the type of crane and future dates or readings applicable to service logs that are scheduled to re-occur in the future.

The QuipCheck™ web portal provides service personnel with access to all maintenance features, including both service logs and schedules on one convenient page.

Manage tasks – the crane's "to-do list"

Tasks are opened and closed as required.

Service personnel with access to the Maintenance menu can manage tasks – a type of "to-do list" for the crane. Tasks can be closed and results assigned to the repair. Documents can be attached to the task, such as a supplier's invoice or photograph.

Review reported issues and create additional tasks

Issues reported are reviewed directly on the app. Additional tasks are created if necessary.

Service personnel with access to the Maintenance menu are able to view reported issues. Tap on an issue to view the form from which the issue was reported, or use the menu for additional options.

Use the menu to create a task (or tasks) associated with an issue if required. The list of issues is updated to reflect that a task has been created.

Note: The list of reported issues are available to service personnel at all times. Therefore, not all issues require the creation of a task – just those issues that require potentially long-term remediation or repair by a service technician at some later date.

Manage rigging gear

Manage rigging and lifting gear and other ancillary equipment.

All operators have the ability to list all rigging gear assigned to the crane such as chain slings, round slings, harnesses, mancages (etc). Rigging gear is assigned using the QuipCheck™ web portal plant database in the same manner as other plant.

Each rigging gear has its own set of service schedules such as a visual inspection and destroy date. To view, tap on Show service schedules under Options. Attached to these are documents such as inspection certificates which are downloaded and viewed on the operator's mobile device.

A summary of all rigging gear is emailed on-demand (operator selects the option as shown). The email (shown below) contains all associated attachments such as inspection certificates and is forwarded to the job site by the operator upon request.

The Rigging gear compliance report on the QuipCheck™ web portal allows the state of service schedules such as visual inspections and destroy dates to be visually monitored.

Improve health & safety compliance

Operators have several forms to assist with health & safety compliance.

All operators have access to a number of generic forms for their health & safety compliance such as undertaking site and hazard checks and reporting incidents (pictured above), as well as administrative forms such as time sheets and annual leave request forms.

In addition, other forms too complex to display here assist with lift planning and task analysis. Forms are configured to be emailed to the appropriate personnel as well as the operator's supervisor.